Intern, Query Management & Support

Job Description

Title: Intern, Query Management & Support

Company Name: Renowned Clothing Brand

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Internship

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Respond to social media based customer queries.
∎ Collect market information and prepare reports on market insights .
∎ Make prompt communication to the sales/service team and resolve any problem raised by customers/dealers/retailers through online platform.
∎ Assist marketing team with inquiry tracking in prescribed format.
∎ Assist in digital marketing activities and events when required.
∎ Maintain current online contents and promotional materials. Update and restructure contents as required.
∎ Regularly track and report on online performance.

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ Very good written & verbal communication skill in Bangla & English

Salary: Tk. 5000 (Monthly)

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Feb 2023

Company Information:
∎ 16 Jan 2023
∎ Renowned Clothing Brand

Category: Customer Support/Call Centre

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