Experience
- 2 to 3 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic, Chamber, Healthcare Startup
- Freshers are also encouraged to apply.
Education
- Bachelor/Honors
Requirements
- 2 to 3 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic, Chamber, Healthcare Startup
- Freshers are also encouraged to apply.
Additional Requirements
- Age 30 to 32 years
- Only Male
Mandatory proficiency in MS Word and MS Excel.
Strong numerical, analytical, and problem-solving skills.
High attention to detail and accuracy in billing and financial documentation.
Good understanding of hospital billing procedures, payment systems, and patient accounts.
Strong communication, interpersonal, and customer service skills
.Ability to work independently and collaboratively with different departments.
Ability to work under pressure and meet deadlines.
Willingness to work on a roster basis, including weekends and public holidays when required.
Professional appearance, honesty, punctuality, and a positive attitude.
Responsibilities & Context
Job Responsibilities & Context:
Position Summary:
The Hospital Billing Officer / Front Desk Officer will be responsible for managing patient billing, preparing invoices, processing payments, maintaining financial records, and providing professional front desk support. The position requires accuracy, honesty, strong numerical skills, and the ability to ensure smooth billing operations and a positive patient experience.
Key Responsibilities
1. Patient Billing and Payment Management
Prepare accurate bills for patient registration, doctor consultations, diagnostic investigations, pharmacy services, bed charges, and other hospital services.
Process cash and other authorized payment transactions and issue receipts.
Verify billing details and ensure accurate calculation of charges, discounts, and advance payments.
Maintain updated inpatient billing records, including bed charges, consultation fees, investigations, and medicine expenses.
2. Front Desk and Patient Services
Welcome patients and visitors professionally and provide necessary assistance.
Provide accurate information regarding hospital services, doctors’ schedules, consultation fees, and diagnostic test charges.
Review doctors’ prescriptions and help patients understand the applicable investigation charges.
Respond to billing inquiries and complaints courteously and refer unresolved issues to the appropriate authority.
3. Financial Records and Reporting
Maintain daily billing statements, payment records, receipts, and other financial documents.
Reconcile daily cash collections and payment records and report discrepancies to the supervisor.
Inform patients or their attendants about outstanding bills, advance payments, and payable amounts.
Ensure proper documentation and confidentiality of patient and financial records.
4. Coordination and Administrative Support
Coordinate with doctors, nurses, laboratory, radiology, pharmacy, accounts, and admission departments to ensure accurate billing.
Assist with patient admission, discharge billing, and settlement of outstanding accounts.
Respond promptly to billing requirements during emergency admissions.
Maintain an organized and professional front desk environment.
5. Compliance and Professional Conduct
Follow hospital billing policies, financial procedures, and administrative protocols.
Ensure accuracy, transparency, and accountability in all billing transactions.
Protect patient information and maintain confidentiality.
Perform other relevant duties assigned by hospital management.
Job Highlights
Main Purpose: To ensure accurate, transparent, and timely hospital billing while providing professional front desk services and maintaining reliable financial records to support smooth hospital operations and patient satisfaction.