Head of Program Design and Development, Bangladesh
Job Description
Title: Head of Program Design and Development, Bangladesh
Company Name: Noora Health
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ A degree in Medical/Design/Behavior Change Communication/Public Health degree/Management, or relevant experience in the industry
Experience Requirements:
∎ 8 to 10 year(s)
Job Responsibilities:
∎ 1. Lead end-to-end design and development of Noora Health's Care Companion Program to best deliver outcomes for facilities and condition areas in Bangladesh,
∎ Work closely with the Country Director and a cross-country Programs teams to set goals and priorities for Program development that are aligned to the country's scale and impact goals
∎ Be the single point of contact driving the development process for the program, and ensure appropriate timeline and resource allocation and management across multiple concurrent projects
∎ Adhere to Noora Health's global frameworks for developing high quality programs contextualized to the country's public health system and patient needs
∎ 2. Lead a cross-functional team, comprising of Medical, Health Communications, Creative Design, Service Design and Technology teams:
∎ Supervise the execution of needs finding and user research (including understanding of public health context, disease prevalence, etc.) and ensure that insights from these activities inform program design for various CCP components
∎ Guide the creation of the theory of change and the overall program strategy (program need, objectives, target users, projected reach and impact potential, alignment with country's public health policies, targeted health outcomes etc) by collaborating with the country's medical, research and content teams
∎ Collaborate with the Country Director and the Program Delivery Head to design the complete end-to-end offering including relevant patient and caregiver touch-points and identification of CCP components (digital modalities, service design, physical artefacts, training etc)
∎ Guide relevant teams in the creation of the content structure, behaviour change messaging, artefacts and tools (physical or digital), as required by the program
∎ Work with the product and technology teams to define how tech can support the program's scale and impact goals
∎ 3. Monitor the program quality and uptake of the program by users (healthcare workers and families/caregivers) and drive program quality improvement initiatives post launch
∎ Increase the digital and tech-based presence of Noora Health's Care Companion Program in Bangladesh
∎ Work with Program Delivery (implementation and training) to ensure that the program vision is being executed as per plan in the hospitals.
∎ Set up processes to collect user feedback, address challenges/concerns and drive program iterations and improvements
Additional Requirements:
∎ At least 8-10 years of experience in developing and managing programs in other social sector organizations. Experience of working with or leading global teams is a plus.
∎ Basic knowledge of public policies and the public health sector in Bangladesh
∎ Experience of working closely with and/or leading design and technology teams to create products and artefacts for users
∎ Basic understanding of Human Centered Design or Design Thinking principles, and a penchant to push for innovation and creativity in ambiguous situations
∎ Experience with managing fast-paced projects with tight timelines, and building and leading cross-functional teams
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Mar 2023
Company Information:
∎ 15 Mar 2023
∎ Noora Health
∎ Business : Noora Health’s mission is to improve outcomes and save lives of patients by empowering family caregivers with the skills they need to care for their loved ones.
Noora turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care - the patient’s own family - turning these worried family members into skilled caregivers. The Care Companion Program (CCP) is currently implemented at more than 150 government hospitals across India and Bangladesh and over 1,000,000 patients and family members have been trained by the CCP. Research on the program has found improved health behavior uptake, decrease in post-surgical complication rates, and decrease in newborn complications/readmissions. Noora’s COVID-19 response has reached more than 15 million people.
Noora Health was launched out of Stanford University in 2014, and has been supported by many large philanthropic foundations including Mulago, Draper Richards Kaplan, Echoing Green, Ashoka, Medtronic and Jasmine among others. For more information:
1) 2020 Annual Report
2) Q1 2021 Report
3) Introductory Deck
4) Website - noorahealth.org
5) COVID-19 Resources - noorahealthcovid19.org
Category: Medical/Pharma
: At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, religious practices, sexual orientations, and abilities - among many others. We encourage people from all backgrounds to apply for positions at Noora Health.
Deadline Expired on 27th Mar 2023
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