Guest Service Executive
Job Description
Title: Guest Service Executive
Company Name: For Leading Private Commercial Bank
Vacancy: 50
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Responsible to provide customer service over the phone.
∎ Responsible to handle callers' queries, complaints and requests through inbound and/or outbound calls.
∎ Maintain high standard of call quality as per the requirement of the department/organization.
∎ Responsible to document all call information according to standard operating procedures.
∎ Perform any other operational task assigned by the supervisor/higher authority.
∎ Responsible to follow-up customer calls when necessary.
∎ Support sales team by generating quality sales lead.
∎ Maintain a good or above rating in the performance scorecard.
Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Education: Minimum Bachelor degree (minimum CGPA-3:00), Both national & private universities. Results: No 3rd class will be allowed
∎ Experiences:
∎ Both Fresh graduate / Experiences of working at Alternate Banking Channels Division will get preference.
∎ Prior customer service experience will be an added advantage but not mandatory.
∎ Passionate about customer service.
∎ Excellent inter-personal skills along with adequate command over both English & Bengali languages.
∎ Competent in using MS Office applications
∎ Knowledge and Skills:
∎ Proactive, Passionate and go getter attitude
∎ Extrovert personality with good communication and interpersonal skills.
∎ Honest and carries high personal integrity.
∎ Proficiency in Microsoft Office.
∎ Ability to work under pressure.
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jun 2022
Company Information:
∎ 31 May 2022
∎ For Leading Private Commercial Bank
Category: Customer Support/Call Centre
: Results: No 3rd class will be allowed
Source: bdjobs.com
Deadline Expired on 30th Jun 2022
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