General Manager, After Sales Service

Job Description

Title: General Manager, After Sales Service

Company Name: A reputed Automobile Company

Vacancy: 1

Location: Dhaka

Maximum Salary: Negotiable

Experience:
∎ At least 15 years
∎ The applicants should have experience in the following business area(s):Automobile

Published: 4 Feb 2025

Education:
∎ Graduation in Automotive Engineering & Technology
∎ MBA in International Marketing and any other specialized course in Automotive Engineering will be added advantage
∎ Proficiency in international marketing strategies, especially within the automotive industry
∎ Minimum 10 years of relevant experience specially in European and American Brand
∎ Graduation in Automotive Engineering & Technology
∎ MBA in International Marketing and any other specialized course in Automotive Engineering will be added advantage
∎ Proficiency in international marketing strategies, especially within the automotive industry
∎ Minimum 10 years of relevant experience specially in European and American Brand

Requirements:

Responsibilities & Context:
∎ Manage the Service Excellence process of the entire After Sales Service.
∎ Oversee Daily Operations Control, solve customer complaints promptly, and ensure customers satisfaction metrics are met.
∎ In line with the strategy of management, take action to exploit the aftersales market potential.
∎ Recruit, hire, and train service managers, office managers, and sales/finance department managers to meet profit levels.
∎ Assist with the creation of affordable advertising campaigns and programs to increase sale and brand visibility for the car dealership.
∎ Implement growth strategies that align with automotive group objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market.
∎ Review monthly, quarterly, and annual financial statements for accuracy and completion before sharing with upper dealership management.
∎ Manage the Service Excellence process of the entire After Sales Service.
∎ Oversee Daily Operations Control, solve customer complaints promptly, and ensure customers satisfaction metrics are met.
∎ In line with the strategy of management, take action to exploit the aftersales market potential.
∎ Recruit, hire, and train service managers, office managers, and sales/finance department managers to meet profit levels.
∎ Assist with the creation of affordable advertising campaigns and programs to increase sale and brand visibility for the car dealership.
∎ Implement growth strategies that align with automotive group objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market.
∎ Review monthly, quarterly, and annual financial statements for accuracy and completion before sharing with upper dealership management.

Compensation & Other Benefits:
∎ Mobile bill, T/A, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Earned Leave Encashment
∎ Sales Incentive
∎ Earned Leave Encashment
∎ Sales Incentive

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ A reputed Automobile Company

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Feb 2025

Category: Engineer/Architect