Job Description
Title: General Manager - Administration
Company Name: Cityscape International Ltd
Vacancy: 1
Location: Dhaka (GULSHAN 1)
Minimum Salary: Tk. 150000 (Monthly)
Experience:
∎ At least 12 years
∎ The applicants should have experience in the following business area(s):Food (Packaged)/Beverage, Group of Companies
Published: 6 Jan 2025
Education:
∎ Masters, Bachelor/Honors
∎ Certifications: Certifications in Facility Management (e.g., FMP, CFM), Project Management (PMP), or related fields are a plus.
Requirements:
Additional Requirements:
∎ Experience: Minimum of 12 years in administration or operations management, with at least 5 years in a senior leadership role within the hospitality, luxury services, or lifestyle industry. Proven success in managing large-scale facilities and diverse teams.
Responsibilities & Context:
∎ Strategic Leadership: Lead the development and execution of strategies for administrative operations in alignment with organizational goals. Provide guidance and direction to the administration team, fostering a high-performance culture. Oversee daily operations of the club’s facilities, ensuring top-tier service in bars, restaurants, gym, spa, wellness center, and private suites.
∎ Operations Management: Supervise facility maintenance and ensure all operations meet luxury standards. Coordinate with departments for seamless member experience.
∎ Facilities & Resource Management: Ensure optimal utilization of staff, resources, and budgets. Oversee facility maintenance, security, and housekeeping. Manage vendor relationships and ensure timely procurement of supplies.
∎ Compliance & Safety: Ensure adherence to legal, regulatory, and safety standards. Conduct compliance audits and implement corrective measures when necessary. Develop and enforce safety protocols for staff, members, and visitors.
∎ Team Management: Lead and mentor the administration team, including department heads and staff. Evaluate performance and implement training programs for professional development.
∎ Budgeting & Financial Oversight: Manage the department's budget to ensure cost-efficiency. Monitor expenditures, negotiate contracts, and optimize costs. Generate financial and operational reports for senior management.
∎ Customer Experience: Collaborate with operations teams to enhance member and guest experience. Address and resolve member concerns and complaints effectively.
∎ Innovation & Continuous Improvement: Introduce innovative solutions to improve administrative efficiency and service quality. Stay updated on industry trends and best practices.
∎ Efficiency in administrative operations and resource management.
∎ Adherence to budgets and cost-saving targets.
∎ Member satisfaction and feedback.
∎ Timely resolution of facility issues.
∎ Employee performance and satisfaction.
∎ Compliance with safety and regulatory standards.
∎ Job Overview: Cityscape Lifestyle Club is seeking an experienced and dynamic General Manager (GM) for Administration to oversee and lead all administrative functions and operations. The GM will ensure efficient management of the club’s facilities and services, uphold exceptional standards of luxury and member satisfaction, and drive continuous improvements across all operations.
∎ Key Responsibilities:
∎ Key Performance Indicators (KPIs):
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Credit card, Performance bonus, Profit share, Insurance, Tour allowance
∎ Salary Review: Yearly
∎ Lifestyle club Membership
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (GULSHAN 1)
Job Highlights:
Company Information:
∎ Cityscape International Ltd
∎ 53 Gulshan Avenue, Dhaka-1212
∎ Cityscape Global: Cityscape Lifestyle, a premier 18-story private members building located in the
heart of Gulshan Avenue, Dhaka, offers an exclusive and unparalleled lifestyle
experience. Our members enjoy access to world-class facilities and services,
from fine dining to fitness, all within a sophisticated and prestigious environment.
At Cityscape Lifestyle, you’ll discover unique themed zones, exclusive member
lounges, and luxurious suites designed to provide an escape from the hustle and
bustle of the city.
Our offerings include boutique coffee shops, rooftop bars, gyms, spas, and
corporate lounges, each catering to the discerning tastes of our members. We
also share stories of our members` experiences and offer insights into the latest
luxury lifestyle trends through exclusive interviews with our expert staff.
Cityscape Lifestyle is where luxury, innovation, and community blend seamlessly
to create a unique and exceptional club experience
Address::
∎ 53 Gulshan Avenue, Dhaka-1212
∎ Cityscape Global: Cityscape Lifestyle, a premier 18-story private members building located in theheart of Gulshan Avenue, Dhaka, offers an exclusive and unparalleled lifestyleexperience. Our members enjoy access to world-class facilities and services,from fine dining to fitness, all within a sophisticated and prestigious environment.At Cityscape Lifestyle, you’ll discover unique themed zones, exclusive memberlounges, and luxurious suites designed to provide an escape from the hustle andbustle of the city.Our offerings include boutique coffee shops, rooftop bars, gyms, spas, andcorporate lounges, each catering to the discerning tastes of our members. Wealso share stories of our members` experiences and offer insights into the latestluxury lifestyle trends through exclusive interviews with our expert staff.Cityscape Lifestyle is where luxury, innovation, and community blend seamlesslyto create a unique and exceptional club experience
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 4 Feb 2025
Category: General Management/Admin