Front Office Supervisor

Job Description

Title: Front Office Supervisor

Company Name: Sunrise Horizon Hotel

Vacancy: n/a

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 2 to 5 years

Published: 2026-08-31

Application Deadline: 2026-09-10

Education: Educational Requirements: Bachelor`s degree in any discipline (preference: Hospitality/Tourism Management) Experience Requirements:* 2 to 3 years, with at least 1-2 years in a supervisory role within Front Office/Hospitality

Requirements:

• 2 to 5 years

Skills Required:

Additional Requirements:

Responsibilities & Context: Job Responsibilities: Supervise and coordinate daily activities of the front office team (Front Desk Executive, Room Attendant coordination, etc.) Ensure smooth check-in/check-out process and resolve guest issues/complaints promptly Monitor room availability, reservations, and occupancy reports Train, guide, and evaluate front office staff performance Prepare and maintain duty rosters, attendance, and shift schedules Coordinate with housekeeping, reservations, and other departments for seamless guest service Handle VIP guest arrivals and special requests personally Ensure front office SOPs, hygiene, and safety standards are maintained Prepare daily/weekly/monthly reports for management (occupancy, revenue, guest feedback) Manage cash handling, billing, and night audit coordination as required Employment Status: Full-time Additional Requirements: Both males and females are encouraged to apply Strong leadership, communication, and problem-solving skills Excellent command over Bangla and English (spoken & written) Proficiency in MS Office and PMS/hotel management software Well-groomed, confident, and customer-service oriented Ability to work under pressure and handle escalations calmly Job Location: Cox’s Bazar Salary: Negotiable Compensation & Other Benefits: As per company policy

Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: