Front Office Representative
Job Description
Title: Front Office Representative
Company Name: HOTEL 71
Vacancy: 02
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Graduation in hospitality profession is highly preferred
∎ Fluency in English both written and verbal is must
∎ Diploma in Hotel Management from any professional institute
∎ Skills Required: Excellent communication skill
Experience Requirements:
∎ At least 2 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Have professional practical knowledge about check-in-check out & reservation operations both in manually and in software
∎ Should be professional in correspondence over letter, mail and fax
∎ To be readily capable to handle Guest demand, problems or any complaints.
∎ Communication level should be high with speaking in English
∎ To ensure that rooms have been serviced and maintained to the standards laid down by the Company.
∎ Should have experience to work with front office and housekeeping if required
∎ Keep the Hotel standard of service toward guest at all times
∎ Ensure Guest satisfaction with etiquette and manners
∎ Should be well groomed and sense of hygiene
∎ Should be well known in night auditing on rooms and work in three shifts
∎ Special and other responsibilities as assigned by the management
∎ Handles cash, traveler's cheque, credit cards and direct billing requests properly.
Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply
∎ Hotel experience will be given priority.
∎ Warm welcoming, Personality, Energetic, Bubbly and very Presentable
∎ Be able to make casual conversation with guest
∎ Good telephone manner
∎ Good email manner
∎ Be very fluent speaking in English (with good accent if possible)
∎ Excellent communication skills both verbal and written
∎ Ideal candidate should have 6+ in IELTS- preferable
Salary:
∎ Negotiable
∎ Service Charge
Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2022
Company Information:
∎ 5 Sep 2022
∎ HOTEL 71
∎ Address : KaizuddinTower 176, Shaheed Syed Nazrul Islam Sarani (Old-47, Bijoy Nagar)
∎ Web : www.hotel71.com.bd
∎ Business : Brief history about us
We at Hotel 71 don?t just provide hospitality services ? we create an experience for our guests, something that is at the heart of our foundation. It?s in the diversity of our people and their sincere strive for that smile in each and every guest that makes us a world renowned boutique hotel. Our multi award winning accolades from various hospitality partners and tremendous reviews in top travel platform distinguishes us as a market leader in our arena.
Innovation is paramount for us and runs through everything we do. Join Hotel 71, and let us push the envelope of hospitality should be. We are adding 40 more rooms and many internal service outlets to command a more formidable position in the market.
Category: Customer Support/Call Centre
: Send your C.V to Manager HR & Admin ,Hotel71 Ltd. Kaizuddin Tower, 176, Shaheed Syed Nazrul Islam Sarani (Old 47 Bijoy Nagar), Dhaka - 1000 or [email protected] along with necessary documents & recent color photograph.
Source: bdjobs.com
Deadline Expired on 30th Sep 2022
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