Job Description

Title: Front Desk Receptionist (Female)

Company Name: Hotel New York ( Residential)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Job Responsibilities:
∎ Receive guests to the hotel by greeting them
∎ warmly, and attending to their inquiries and also answer inquirers over the phone.
∎ Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs.
∎ Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
∎ Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
∎ Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
∎ Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
∎ Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.

Additional Requirements:
∎ Only females are allowed to apply
∎ Must have knowledge about Microsoft Office
∎ Ability to Multitasking
∎ Good crisis management skills.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Dec 2021

Company Information:
∎ 14 Nov 2021
∎ Hotel New York ( Residential)

Category: Secretary/Receptionist

Source: bdjobs.com

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