Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: EW VM Health Bangladesh Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduate.

Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Maintaining a positive, empathetic and professional attitude toward customers at all times.
∎ Communicating with customers through various channels.
∎ Maintains positive relationships with customer to encourage repeat and recurring business.
∎ Ensure and maintain professional attitudes.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Receive & make call to the customers & providing feedback on the efficiency of the customer service process.
∎ Build sustainable relationships of trust through open and interactive communication.
∎ Greet customers warmly and ascertain problem or reason for calling.
∎ Take payment information and other pertinent information.
∎ The applicants should have potentiality to develop new customer and maintain good relationship with existing customer.
∎ Any other activities assigned by supervisor.

Additional Requirements:
∎ Age 20 to 28 years
∎ Both males and females are allowed to apply
∎ Proven customer support experience.
∎ Strong phone contact handling skills and active listening
∎ Familiar with CRM systems and practices
∎ Strong interpersonal and communication skills.
∎ Having well manner and good behavior.
∎ Excellent communication and presentation skills.
∎ Ability to multi-task, prioritize and manage time effectively

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Application Deadline: August 23, 2019

Company Information:
∎ EW VM Health Bangladesh Ltd
∎ Address : Navana Newbury, 5th Floor, 4/1/A Sobhanbag, Dhaka
∎ Web : www.ewvm-bd.com
∎ Business : Wellness Centre

Category: General Management/Admin

Read Before Apply: Please read carefully before apply.