Front Desk & Customer Care Officer

Job Description

Title: Front Desk & Customer Care Officer

Company Name: Roomchai Limited

Vacancy: --

Location: Dhaka (Banani)

Minimum Salary: Negotiable

Experience:
∎ 1 to 3 years

Published: 4 Jun 2024

Education:
∎ Graduated from any reputed University.
∎ Graduated from any reputed University.

Requirements:

Additional Requirements:
∎ Interpersonal Skills, Communication, and Customer Service skills
∎ Experience in customer support and customer satisfaction
∎ Strong problem-solving skills and ability to handle customer complaints
∎ Excellent written and verbal communication skills
∎ Attention to detail and ability to multitask
∎ Interpersonal Skills, Communication, and Customer Service skills
∎ Experience in customer support and customer satisfaction
∎ Strong problem-solving skills and ability to handle customer complaints
∎ Excellent written and verbal communication skills
∎ Attention to detail and ability to multitask

Responsibilities & Context:
∎ Roomchai Limited is looking for "Front Desk & Customer Care Officer".Must Be fluent in speaking (Bangla & English)
∎ As a Front Desk & Customer Care Officer, you will be responsible for providing excellent customer service and support.
∎ Your day-to-day tasks will include assisting customers with bookings, answering inquiries, resolving complaints, and ensuring customer
∎ satisfaction.
∎ You will also be responsible for handling check-ins, check-outs, and maintaining a pleasant and professional front desk environment.
∎ Roomchai Limited is looking for "Front Desk & Customer Care Officer".Must Be fluent in speaking (Bangla & English)
∎ As a Front Desk & Customer Care Officer, you will be responsible for providing excellent customer service and support.
∎ Your day-to-day tasks will include assisting customers with bookings, answering inquiries, resolving complaints, and ensuring customer
∎ satisfaction.
∎ You will also be responsible for handling check-ins, check-outs, and maintaining a pleasant and professional front desk environment.

Compensation & Other Benefits:
∎ Other Benefits: Lunch & Phone Bills
∎ Other Benefits: Lunch & Phone Bills

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banani)

Read Before Apply:

Send your CV: rnd@roomchai.com

Office Address: House 106, Road 12, Block E, Banani, Dhaka - 1213.

Hotline: +8801325088200

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Roomchai Limited
∎ Flat: 5A, House: 106, Road: 12, Block: E. Banani, Dhaka - 1213.
∎ https://www.roomchai.com/
∎ Roomchai is an online platform that enables users to easily search and book rooms and spaces for various purposes, such as travel, events, and meetings. Roomchai is revolutionizing the travel booking experience for a diverse range of customers, including travelers, event organizers, and businesses in need of rooms and spaces for their specific requirements. The platform offers an extensive selection of rooms and spaces across different locations, while prioritizing transparency by providing users with clear pricing and comprehensive information. With our website the process of booking your flight, hotel, or holiday becomes an unexpectedly enjoyable experience. The platform goes beyond the traditional booking approach by incorporating engaging games and offering exciting real rewards, such as free trips and air tickets. The Roomchai website is designed to be entertaining and user-friendly, making the entire booking process more enjoyable for users. With our comprehensive range of services, personalized attention, and unbeatable offerings, we have become the preferred choice for discerning clients in the travel industry.

Address::
∎ Flat: 5A, House: 106, Road: 12, Block: E. Banani, Dhaka - 1213.
∎ https://www.roomchai.com/
∎ Roomchai is an online platform that enables users to easily search and book rooms and spaces for various purposes, such as travel, events, and meetings. Roomchai is revolutionizing the travel booking experience for a diverse range of customers, including travelers, event organizers, and businesses in need of rooms and spaces for their specific requirements. The platform offers an extensive selection of rooms and spaces across different locations, while prioritizing transparency by providing users with clear pricing and comprehensive information. With our website the process of booking your flight, hotel, or holiday becomes an unexpectedly enjoyable experience. The platform goes beyond the traditional booking approach by incorporating engaging games and offering exciting real rewards, such as free trips and air tickets. The Roomchai website is designed to be entertaining and user-friendly, making the entire booking process more enjoyable for users. With our comprehensive range of services, personalized attention, and unbeatable offerings, we have become the preferred choice for discerning clients in the travel industry.

Application Deadline: 4 Jul 2024

Category: Customer Support/Call Centre