Floor Incharge

Job Description

Title: Floor Incharge

Company Name: Bangladesh Eye Hospital & Institute Ltd.

Vacancy: 2

Job Location: Dhaka (Dhanmondi 27)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Supervise and manage the daily operations of a designated floor in the hospital.
∎ Ensure that all activities on the floor run efficiently, meeting patient care standards and hospital policies.
∎ Respond to patient concerns, inquiries and complaints in a professional and compassionate manner.
∎ Monitor and manage staff schedules, assignments and workload to maintain optimal staffing levels.
∎ Provide leadership, support and guidance to the PRO, CRO, Technicians, Nurses and other staffs.
∎ Conduct regular meetings with the floor staff to communicate goals, expectations and updates.
∎ Implement and enforce hospital policies and procedures to ensure compliance with safety and quality standards.
∎ Collaborate with other consultants, department heads and hospital management to resolve issues, improve workflow and enhance patient care.
∎ Monitor and maintain inventory levels for stationary supplies, snacks, equipment and other necessities on the floor.
∎ Perform routine checks to ensure that all electric, electronic and medical equipment is in working order and report any issues for maintenance or repairs.
∎ Keep accurate records of floor-related activities, incidents, and patient data.
∎ Any other related job assigned by the management.

Additional Requirements:
∎ Age at most 35 years
∎ Similar experience in a healthcare or hospital will get priority.
∎ Excellent organizational and time-management skills.
∎ Strong communication and interpersonal skills.
∎ Knowledge of healthcare regulations and quality standards.
∎ Ability to work effectively in a fast-paced and high-pressure environment.
∎ Proficiency in computer applications and healthcare management software.

Compensation & Other Benefits:
∎ Provident fund, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Dec 2023

Company Information:
∎ 7 Nov 2023
∎ Bangladesh Eye Hospital & Institute Ltd.
∎ Address : 78, Satmasjid Road (Road # 27), Dhanmondi, Dhaka. Contact: 09666787878

Category: Customer Support/Call Centre

: Shifting Duty: 8:00AM To 3:00PM or 3:00PM To 10:00PM

Source: bdjobs.com

Similar Jobs

Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)

Client Support Executive (International Project)

Tele Sales Marketing Executive

Customer Support and Sales Officer

Call Center Manager (For UK Customer)

Customer Service Officer

TELEMARKETING REPRESENTATIVE

Customer Care Executive (Female)

Crewing Executive

Executive - Telemarketing

Agent - Prescription Reader

Call Center Agent (Night Shift) - English

Executive, Customer Service

Customer Service Officer

Peer Leader

Executive( Customer Care Service)

Officer, CIC

Female Counsellor

Patient Relationship Officer (For Rajshahi)

Project Coordinator for Telemarketing [International Campaign]

Customer Support cum Live Presenter

কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)

Officer-Customer Service

Tele Sales Executive

Executive (Customer Support and Transcription)

Customer Support Executive

Office Executive - Night Shift

Customer Support and Sales Executive

Executive (Female)

Call Center Agent

Customer Relationship Executive

Team Leader, Customer Care

Call Center Representative- Tele Sales

Jr. Executive/ Executive - Call Center

Travel Counselor - Sales Executive (Night Shift)

Executive/Sr. Executive (Customer Service, Export)

Contact Center Agent

Executive, Customer Relationship Management (Tech Sales)

Aftersales, Executive

Customer Relation Manager