Job Description
Title: Executive(Customer Care)
Company Name: Jamalpur Central Hospital Ltd.
Vacancy: 02
Age: at least 25 years
Location: Jamalpur (Jamalpur Sadar)
Minimum Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Hospital
Published: 29 Mar 2025
Education:
∎ Bachelor/Honors, Masters
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Proficient in operating MS word, Ms Excel & Power point
∎ Comprehensive understanding of healthcare policy
∎ Strong Communication and interpersonal skills
∎ Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
∎ Proficient in operating MS word, Ms Excel & Power point
∎ Comprehensive understanding of healthcare policy
∎ Strong Communication and interpersonal skills
∎ Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
Responsibilities & Context:
∎ Supervise and manage a team of billing specialist & customer care management, providing guidance and support training as needed
∎ Review and analyze billing data, due collection, and reports to identify any discrepancies, taking appropriate action to resolve them.
∎ Monitor patient appointments and shares necessary information’s to the CRO’S and others department as required, Guide the patients regarding investigation, medication & follow-up visit
∎ Greet all guests with appropriate manners & curtsey and arrange pre-consultation requirements as necessary.
∎ Ensure effective and smooth co-ordination between consultant and the outpatient (with /without appointment, follow up, etc.)
∎ Maintain and update billing records, ensuring compliance with company policies, Liaison with other department/staff to ensure required support of the corporate and general customers
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Jamalpur (Jamalpur Sadar)
Company Information:
∎ Jamalpur Central Hospital Ltd.
∎ Amlapara, Jamalpur
Address::
∎ Amlapara, Jamalpur
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Apr 2025
Category: Customer Support/Call Centre
