Executive/ Sr. Executive (Customer Care - Technical)
Job Description
Title: Executive/ Sr. Executive (Customer Care - Technical)
Company Name: OptiMax Communication Ltd.
Vacancy: 03
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
∎ Diploma in Computer Science or Graduate in Computer Science.
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
ISP
∎ The applicants should have experience in the following business area(s):
ISP
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Troubleshooting & Customer Support at customer end.
∎ Follow up customers over phone as part of customer service.
∎ To identify the technical/service problems, solve the problem through technical team & give feedback to client.
∎ Maintaining of inbound & outbound calls related to technical support.
∎ Objective is customer satisfaction regarding our service & to retain customers for long as OptiMax user.
∎ Real life experience in LAN/WAN & structured cabling technology.
Additional Requirements:
∎ Age 22 to 36 years
∎ Should be smart, energetic with high proficiency in verbal & written communication in English.
∎ Customer focused and services oriented.
∎ Solid analytic abilities, good presentation and negotiation skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2021
Company Information:
∎ 21 Dec 2021
∎ OptiMax Communication Ltd.
∎ Address : Hs-6, Rd-28, Blk-K, Banani, Dhaka
∎ Web : www.optimaxbd.net
∎ Business : Leading Broadband Internet Service Provider (ISP), Network Solutions & International Internet Gateway (IIG).
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st Dec 2021
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