Executive/ Sr. Executive- CRM

Job Description

Title: Executive/ Sr. Executive- CRM

Company Name: Edison Real Estate Limited

Vacancy: Not specific

Job Location: Dhaka, Dhaka (Tejgaon Industrial Area)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Bachelor degree in any discipline
∎ Skills Required: AutoCAD

Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s): Customer Handling, Customer Relationship Management (CRM), Customer Service, Good communication skills, MICROSOFT OFFICE, QC (Quality Control) of Customer Service
∎ The applicants should have experience in the following business area(s): Developer, Group of Companies, Real Estate

Job Responsibilities:
∎ Advice the customer about modification work within policy & scope. Preparing the costing, taking approval and coordinate with site accordingly.
∎ Reminding for installment payment and collecting the same.
∎ Preparing final account, utility connection cost, and solar panel cost etc.
∎ Monitor the execution of choice or alteration of customer's on the site through site visit.
∎ Project visit and prepare report on site visit as and when required.
∎ Final visit to the site to scrutinize the modification works requested by customer and discrepancies to be noted to construction dept. for correction prior to handover.

Additional Requirements:
∎ Age at least 23 years
∎ Good Command in Excel, MS word, Power point.
∎ Good command in writing email, preparing memo, giving entry in ERP software etc.
∎ Pleasant personality & capable to handle the customers with patience.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Credit card, Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Oct 2021

Company Information:
∎ 10 Oct 2021
∎ Edison Real Estate Limited
∎ Address : Rangs Babylonia, Level 6-9, 246, Bir Uttam Mir Shawkat Road (Tejgaon Link Road), Tejgaon I/A,Tejgaon, Dhaka-1208
∎ Web : www.edison-bd.com

Category: Customer Support/Call Centre

Source: bdjobs.com

Similar Jobs

Sr. Officer - Customer Services.

Customer Service Executive

কাস্টমার সার্ভিস এক্সিকিউটিভ

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Assistant Manager- Import Customer Service & Operations

Customer Service Officer

Education Counselor(Internship)

Customer Service Executive

Coordinator (Night Shift)

Customer Service Representative

Asst. Manager, Customer Care

Manager, Customer Care

Executive, CRM

Tele Sales Executive

Customer Care Representative (Female)

International Call Center Executive (English & Night Shifts Only )

Customer Service Officer

Telesales Executive

Customer Service officer

Call center executive

Call Center Executive (Operations)

Officer - Operations

Customer Service Officer

Call Center Agent (Day Shift) - English & Hindi

Female Counselor

Female Executive- Social Media

Project Coordinator for Telemarketing [International Campaign]

Digital Query Management Specialist

Customer Relation Officer

CALL CENTER EXECUTIVE

Customer Service Representative

Customer Service Executive

Website & Software Sales Executive (Uttara & Motijheel Branch)

Sr. Student Counselor for Canada & Uk