Job Description
Title: Executive/ Sr. Executive (Call Center)
Company Name: Rupayan Housing Estate Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor Degree in any Discipline
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management, Callcenter, Real Estate
∎ The applicants should have experience in the following business area(s):
Real Estate, Call Center
Job Responsibilities:
∎ Attending Incoming & Outgoing calls of potential customers and stakeholders politely and timely with proper etiquettes & professional manner.
∎ Prepare customer queries, complaints or problems; records and forward to the concerned department.
∎ Handle customer's day to day queries & provide required relevant product information in an efficient, professional and positive manner.
∎ Handling multiple incoming & outgoing phone calls in a timely manner and transfer/forward the calls to the concerned person/extension.
∎ Prepare daily inbound & outbound calls, queries/complaints & answers report and send the concern department.
∎ Maintain proper documentation of complaint/queries records.
∎ Any other jobs assigned by supervisor/HOD related to role.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ Excellent Communication Skill
∎ Proactive & Quick Learner
∎ Self Motivated
∎ Punctual & Hard Worker
∎ Expertise in MS Office
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Aug 2023
Company Information:
∎ 13 Aug 2023
∎ Rupayan Housing Estate Limited
Category: Customer Support/Call Centre
: Experience in renowned Real Estate Company will be given Preference.
