Executive / Senior Executive- Reservation & Ticketing

Job Description

Title: Executive / Senior Executive- Reservation & Ticketing

Company Name: Wings Spence Aviation Limited (GSA, Srilankan Airlines)

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate in any discipline

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Reservation and ticketing
∎ The applicants should have experience in the following business area(s): Airline, GSA

Job Responsibilities:
∎ The position requires providing efficient service towards the customers, agents and corporate while also supporting sales with reservation, group desk & ticketing functions as front line executive for the organization including:
∎ Must be familiar with Amadeus System
∎ Ensure customer & agent's satisfaction at Reservation & Ticketing counter, as well as performing tele sales to both.
∎ Make sure that customers are attended to properly, understanding their need, give them proper advise and solutions and ensure that reservation and ticketing activities are properly handled according to the need of customers.
∎ Smooth handling of holiday packages, and coordinate group requests in support of Sales team.
∎ Smooth handling of reservation services, such as PNR confirmations, CPS checks, BC meals, DNB passenger accommodation etc.
∎ Maintaining flight statistics and Sales reports (BSP/Counter) for GSA/Airline management to reach Revenue & Operational targets.
∎ Provide proper supports to Airport check-in staffs for any issues/queries regarding PNRs and tickets
∎ Other assigned work as and when assigned by the management.

Additional Requirements:
∎ Age at least 22 years
∎ Must be proactive with good interpersonal skill
∎ Good Communication skill ( oral & written)

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ We offer competitive rewards and good career progress. Other benefit includes Festival bonus, Medical, Group Life & Health Insurance, PF, Gratuity & others as per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 May 2022

Company Information:
∎ 12 May 2022
∎ Wings Spence Aviation Limited (GSA, Srilankan Airlines)

Category: Commercial/Supply Chain

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