Executive (Sales & Support)

Job Description

Title: Executive (Sales & Support)

Company Name: Herok Trade International

Vacancy: 20

Job Location: Gazipur

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Sales & Marketing

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center Agent, Customer Care, Digital Marketing (Social Media Marketing), Sales & Marketing, Social Media Live Presentation, Social Media Management, telesales
∎ The applicants should have experience in the following business area(s): Call Center, Direct Selling/Marketing Service Company
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Ensure existing customers satisfaction and searching new customers over the phone calls and social media.
∎ Provide proper information to the customers with ensuring customer satisfaction.
∎ Identify customer needs and provide necessary solutions.
∎ Handling inbound and outbound calls in a timely manner.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Ensure Service Delivery through follow up process & updating documentations.
∎ Report time to time to the supervisor for complicated issues.
∎ Achieve the daily target.
∎ Keep records of all conversations in our database in a comprehensible way
∎ Prepare various report on daily/weekly/monthly basis.
∎ Perform any other assignment given by the supervisor.

Additional Requirements:
∎ Age 26 to 36 years
∎ Both males and females are allowed to apply
∎ Honest, energetic, dedicated and polite in manner with positive personality.
∎ Pro-active, independent and result oriented.
∎ Good pronunciation and communication skill.
∎ Should have good negotiation skills.
∎ Good vocal tone is desired
∎ Previous experience in Tele-Sales will be preferred.
∎ Person with disability are encouraged to apply

Salary: Tk. 12000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jun 2022

Company Information:
∎ 19 Jun 2022
∎ Herok Trade International
∎ Address : 18, Salamot Molla Road, Gazipur - 1711

Category: Customer Support/Call Centre

: Mail your CV with cover letter and write "Executive - Sales & Support" as subject of your mail.