Executive (Reception & Telesales)
Job Description
Title: Executive (Reception & Telesales)
Company Name: Arista Mart Ltd.
Vacancy: 02
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ HSC
∎ HSC in Commerce, Humanities, Bachelor degree in any discipline
∎ Experienced in Microsoft Office Application (MS Word, Excel, Power Point)
∎ Freshers are also welcome to apply for this position, but remember that you have need to skilled with phone call performance and client convenience.
∎ Skills Required: Internet Browsing, MS Word/ Excel/ PowerPoint/ OneNote
∎ Skills Required: Data Entry Operator (English), Fluent in speaking English, MICROSOFT OFFICE, Professional English Writing, Social Media Marketing (SMM)
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Ecommerce Marketing, IT And Telecom, Online Marketing, Search Engine Optimization (SEO)
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Real Estate
Job Responsibilities:
∎ Candidates will have to make calls and lead generation.
∎ Handling office reception, attend the guest and visitors politely.
∎ Candidates can do this works from her home if she want or our office.
∎ Maintain necessary customer contact cycle to ensure customer expectations are met.
∎ Ability to handle clients and customers in a good manner.
∎ Data entry & reporting expert.
∎ Inform customers about products and Clients about services.
∎ Fluent in English will be better attraction.
∎ Attracts potential clients by answering service related questions; suggesting information about our services.
∎ Open customer accounts by recording account information.
∎ Maintain client records by updating account information.
∎ Responds to clients and customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
∎ Analysis customer queries to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Motivate the clients and maintain good relationship with them.
∎ Giving proper and detailed service information to clients over phone call.
∎ Achieve target to retain company's goal.
∎ Must be target oriented, able to full fill responsibilities.
∎ Regular follow-up with existing / potential clients using software.
∎ To achieve sales target weekly/monthly/daily basis.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Be a cheerful and motivated person.
∎ Strong communication skill.
∎ Having a strong Sales skill.
∎ Be hard working with can do attitude.
∎ Need to have basic computer skill
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 29 Jan 2021
Company Information:
∎ 13 Jan 2021
∎ Arista Mart Ltd.
∎ Address : 58/10/A, Barek Mansion-3 (3rd Floor), Free School Street (Opposite of Bashundhara Shopping Mall), Panthapath, Dhaka-1205
∎ Web : www.aristamart.com
∎ Business : Arista Export Limited is a promising e-Commerce company, based in Bangladesh, helping thousands of suppliers find their expected buyers from all over the world. Its B2B e-Commerce site AristaeExport.com is connecting all sorts of buyers & sellers from all over the world in one place. Its vision is to create an avenueto global market especially for the under-privileged entrepreneurs of Bangladeshthough it`s a global platform connecting buyers and suppliers from any corner of the world.
Category: Customer Support/Call Centre
