Executive - Front Office & Support Service

Job Description

Title: Executive - Front Office & Support Service

Company Name: Epyllion Group

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters/ MBA in any discipline from reputed university.

Experience Requirements:
∎ 3 to 4 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services
∎ The applicants should have experience in the following business area(s): Group of Companies, Manufacturing (FMCG), Public Relation Companies, Telecommunication

Job Responsibilities:
∎ Greet all visitors and clients & provide all information according to their queries and requirements;
∎ Handle KYC software for every visitor and coordinate with the concerned person for approval;
∎ Answer all incoming phone calls, keep notes and transfer to concern person/department if required;
∎ Monitor housekeeping of the building & make work plan
∎ Receive all queries, requests and complaints of tenants of office building and provide required services to them;
∎ Maintain proper record of received queries, requests and complaints of customers;
∎ Housekeeping, Mobile sim management, & maintain bill payments,utility bill management (Desco, Wasa, Titas gas etc) & arrangement of programs, festival & ceremonies.
∎ Assist any other administrative works as required.

Additional Requirements:
∎ Age 28 to 30 years
∎ Working experience in front office/customer care with a reputed corporate house.
∎ Must have good English communication skill both in written & oral.
∎ Looking good & pleasant personality with positive attitude.
∎ Ability to work under pressure.
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Ability to maintain good interpersonal relationships and good team work.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Subsidized Lunch
∎ Gratuity
∎ Group Health & Life Insurance.

Application Deadline: June 15, 2019

Company Information:
∎ Epyllion Group
∎ Address : Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Web : www.epylliongroup.com
∎ Business : Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.

Category: Secretary/Receptionist

Send your CV to: [email protected]