Executive- Digital Communication

Job Description

Title: Executive- Digital Communication

Company Name: Monarch Mart Ltd.

Vacancy: 05

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Digital Marketing (Social Media Marketing), Ecommerce

Job Responsibilities:
∎ Responding to any mentions over social media platforms like Facebook Page, Group,
∎ Messenger, Instagram, Webchat, Email and engage with the social media users .
∎ Assist with the general day to day administrative tasks.
∎ Producing a consistent brand message across all the social media channels.
∎ Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
∎ Regular monitoring the competitor social media sites and creating analysis reports.
∎ Working with other departments to develop social media timelines that coincide with the product release, ad campaigns, and other brand messages.
∎ Coordinating social media messages with advertising departments, the brand management team, and annual company goals.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Experience in similar position will get preferences .
∎ Strong oral and written communication skills both in Bengali and English .
∎ Good Typing Speed (30+ WPM in BN, EN)
∎ Ability to write catchy content .
∎ Ability to respond to customers with professional empathy .
∎ Excellent ability to manage multiple channels and prioritize them .
∎ Applicants have to be energetic and have good communication skills .
∎ Have a positive attitude and be self-motivated.
∎ Willing to work under pressure and meet challenges.
∎ Virtual Community Management.
∎ Pure mindset to support the team whenever required as urgency, beyond roster.
∎ Roster basis shift timing .

Salary: Tk. 12000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Government holidays allowance.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2022

Company Information:
∎ 10 May 2022
∎ Monarch Mart Ltd.
∎ Address : 10/2, Gawsia Kashem Tower (3rd Floor), Motijheel, Dhaka -1000
∎ Web : https://monarchmart.com

Category: Customer Support/Call Centre

Source: bdjobs.com

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