Executive (Delivery and Issue Resolve)

Job Description

Title: Executive (Delivery and Issue Resolve)

Company Name: Purple Care Limited (My Aura)

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation from a reputed university.

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Delivery Management, eCommerce Operation, Logistic Service
∎ The applicants should have experience in the following business area(s): Cosmetics/Toiletries/Personal Care, E-commerce

Job Responsibilities:
∎ Act as primary contact and relationship POC with the internal and logistics management team.
∎ Meet return ratio percentage as per target.
∎ Provide strategic direction to lead delivery teams.
∎ Ensure proper delivery controls.
∎ Oversee day-to-day delivery of the services.
∎ Provide escalation points for the customer and work with Managers from other service lines to ensure that service provision meets both SLAs & expectations.
∎ Correctly estimating overall time-offs between transit. This is to ensure that the delivery schedule is on time.

Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Credit card
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Oct 2022

Company Information:
∎ 21 Sep 2022
∎ Purple Care Limited (My Aura)
∎ Address : Reza Plaza 56 (4th Floor), Pragati Sarani, Road-12, Block-J, Baridhara, Dhaka-1212
∎ Web : https://purplecare.xyz
∎ Business : Purple Care limited. We are currently operating in Health and Beauty industry of Bangladesh. We are specialized in establishing brands via online and e-commerce platforms and take to retail distribution. Most popular brands we have in our portfolio are Divas, Acne Essential, Aura, Freyias.

Category: Customer Support/Call Centre