Junior Executive /Executive (CRM)

Job Description

Title: Junior Executive /Executive (CRM)

Company Name: Purple Care Limited (My Aura)

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation from a reputed university.
∎ Skills Required: Computer skill

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management (CRM), Online sales
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Communicate with existing and potential customers through social media platforms and over phone.
∎ Solve their queries through the above-mentioned channels.
∎ Facilitate and clarify the customers with any query regarding any product, mostly through social media page.
∎ Update the customers about any upcoming or newly launched product of PCL while answering to their questions.
∎ up-sale quality will be prioritized
∎ Answer all the client queries by the end of each of the designated shift timeline, each day.
∎ Facilitate and contribute towards company's sales overall.
∎ Engage in any other relevant tasks delegated by Department head/ Management.

Additional Requirements:
∎ Age 20 to 28 years
∎ Both males and females are allowed to apply
∎ Minimum Typing Speed 35 WPM.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Jan 2023

Company Information:
∎ 13 Dec 2022
∎ Purple Care Limited (My Aura)
∎ Address : Reza Plaza 56 (4th Floor), Pragati Sarani, Road-12, Block-J, Baridhara, Dhaka-1212
∎ Web : https://purplecare.xyz
∎ Business : Purple Care limited. We are currently operating in Health and Beauty industry of Bangladesh. We are specialized in establishing brands via online and e-commerce platforms and take to retail distribution. Most popular brands we have in our portfolio are Divas, Acne Essential, Aura, Freyias.

Category: Customer Support/Call Centre