Executive - Customer Support
Job Description
Title: Executive - Customer Support
Company Name: One Sky Communications Limited
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE
∎ Educational qualifications may be considered for experienced candidates.
∎ Preferred Professional Certification: CCNA
∎ Skills Required: Communication, Computer skill
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support
∎ The applicants should have experience in the following business area(s):
ISP
Job Responsibilities:
∎ Attend customer's phone call.
∎ Complain receive & send it to concerned department/person.
∎ Provide required primary support over the phone.
∎ Provide technical support at the user end as per requirement.
∎ Telesales/ Telemarketing.
∎ Provide service to walk-in clients.
∎ Customer relationship developments.
∎ Any other task assigned by the supervisor.
∎ Business development.
∎ Other related works.
Additional Requirements:
∎ Age 22 to 26 years
∎ Only males are allowed to apply
∎ Have to be smart, good-looking, energetic, self-motivated, ambitious, friendly and open-minded.
∎ Time flexibility towards shifts and roster duty as per floor requirements.
∎ Have to have good communication skills.
∎ Have to have good command in English.
∎ Need to be skilled in computer (Operating System, MS Office, Internet, etc.)
∎ Candidates living close to the Motijheel area will be given preference.
∎ A pleasant and friendly attitude is a must.
Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ Salary may be negotiable for the well-experienced deserving candidates.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Oct 2022
Company Information:
∎ 13 Sep 2022
∎ One Sky Communications Limited
∎ Address : 115/23 Motijheel Circular Road (6th Floor), (Beside Dewanbagh Dorbar Sharif, Near T&T Collage Petrol Pump) Arambagh, Dhaka- 1000.
∎ Web : www.onesky.com.bd
∎ Business : One Sky Communications Limited is a well reputed Nationwide Internet Service Provider (ISP) which is providing entire communication solution all over the country & established as a trusted neighborhood name in this sector.
One Sky Communications Limited is also a BTRC approved "Vehicle Tracking Service (VTS)" provider which is operating with the brand name "Sky Tracker".
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 13th Oct 2022
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