Executive - Customer Services
Job Description
Title: Executive - Customer Services
Company Name: A Reputed Beauty Parlour
Vacancy: 20
Job Location: Dhaka (Banani, Gulshan, Kakrail)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Customer Relationship Management, Customer Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Oversee daily beauty parlour's customer activities;
∎ Receive customer's phone calls and answer queries;
∎ Customers schedule according to the day and time;
∎ Regularly maintain and update customer's database based on information;
∎ Driving customer retention programs to ensure loyalty;
∎ Direct the development of the overall customers' relationship strategy for lead generation and loyalty activities;
∎ Manage customers complains accordingly;
∎ Ensure customer services according to the given requirements;
∎ Continuously improve knowledge through reading and self-study;
∎ Others activities as advised by supervisor and management.
Additional Requirements:
∎ Age at least 22 years
∎ Only females are allowed to apply
∎ Good in verbal communication;
∎ Good interpersonal & communication skills;
∎ Maintain a positive attitude focused on customer satisfaction;
∎ Shifting and roster based duty from 10:00 AM to 6:00 PM and 12:30 PM to 8:00 PM.
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Maximum BDT 3,000 (complimentary services);
∎ Maximum BDT 2,000 (target achievement bonus);
∎ Evening Snacks as per company policy;
∎ Weekly Weekend: One day as per company policy;
∎ Other facilities will be provided as per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Dec 2022
Company Information:
∎ 21 Nov 2022
∎ A Reputed Beauty Parlour
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 21st Dec 2022
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Executive - Customer Services
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