Executive - Customer Service & Logistics

Job Description

Title: Executive - Customer Service & Logistics

Company Name: SheActive Bangladesh

Vacancy: 1

Job Location: Dhaka (Uttara, Uttara East, Uttara West)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Ability to Work Under Pressure, Admin and Accounts, Client Management, Customer Service, customer service attitude, Customer Support, English

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Service, Customer Support, General Accounting, logistic management, Microsoft Excel
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provide excellent customer service to enhance customers experience
∎ Respond to customer inquiries via online messages and over the phone
∎ Initiate sale, process the sale, follow up
∎ Provide after-sales support to gather important feedback from customers
∎ Convert customers to sales on Facebook, Instagram
∎ Assist Operations & Management team to run smooth business in daily tasks.

Additional Requirements:
∎ Age 24 to 32 years
∎ Only females are allowed to apply
∎ Excellent written and verbal communication skill in English
∎ Customer Service Attitude and cares to serve
∎ Able to Multi-Task
∎ Can work under pressure
∎ Willingness to learn and grow professionally
∎ Interest in E-commerce,Customer Care, Customer Service, Customer Support through Phone, Report making skill

∎ Tk. 15000 - 18000 (Monthly)
∎ There will be salary increment based on the performance of six months.

Compensation & Other Benefits:
∎ Performance bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Aug 2021

Company Information:
∎ 2 Aug 2021
∎ SheActive Bangladesh
∎ Business : SheActive is the first female health & fitness brand of Bangladesh offering online based fitness training programs for women. We are launching our e commerce for apparel & accessories related to fitness.

Category: General Management/Admin

: Please mail your CV with cover letter & write " Application for Customer Service & Logistics" as subject of your mail