Executive, Customer Service

Job Description

Title: Executive, Customer Service

Company Name: Kerry Far East Logistics (BD) Ltd.

Vacancy: Not specific

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ BBA from any Public or Private University.

Job Responsibilities:
∎ Communication: Aligning operation with the customers.
∎ Booking and Operation: Managing, aligning, controlling and assessing (projection and outcome) Shipment's Bookings, authorizations, instructions and executions.
∎ Documentation: Handling and assisting the operation teams with documentation.

Additional Requirements:
∎ No Experience required.
∎ LANGUAGE SKILLS:
∎ English: High proficiency at understanding (reading, listening) and writing. Moderate proficiency at speaking.
∎ Bangla: High proficiency at understanding (reading, listening), writing and speaking.
∎ COMPUTER SKILLS:
∎ Knowledge and skills (as an user) on below applications need to be as good as to be able to do the following,
∎ Microsoft excel: Creating reports (in tables) using basic functions (summation, Multiplication, subtraction, Division, Average, Percentage etc.).
∎ Microsoft word: Creating reports (typing speed: moderate) using shapes, icons, tables, photos, videos, diagrams (created at excel) etc.
∎ Microsoft Power-point: Creating presentations (typing speed: moderate) using shapes, icons, tables, photos, videos, diagrams (created at excel) etc.
∎ Office Outlook: Creating accounts in the outlook (with given/existing user name and password) and carrying out basic email-related activities.

Salary: Negotiable

Application Deadline: August 27, 2019

Company Information:
∎ Kerry Far East Logistics (BD) Ltd.
∎ Address : 3rd Floor, Heera Bhaban, House no. 61/A, Road no: 07, Sector 4, Uttara Model Town, Uttara, Dhaka-1230, Bangladesh.
∎ Web : www.kerrylogistics.com

Category: Customer Support/Call Centre