Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: Ghorer Bazar

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill with Microsoft Office

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s): Call Center

Job Responsibilities:
∎ Using the phone, WhatsApp, and Facebook Messenger to contact customers
∎ Managing a high volume of incoming and outgoing calls in a timely manner
∎ Speaking with the customer to confirm the order of the customer
∎ Ensuring customer satisfaction, providing suitable solutions and alternatives within the allotted time, and following up to ensure resolution
∎ Recognizing customers' needs, clarifying information, researching every problem, and providing solutions
∎ Reporting back data of the entire day's work to supervisor on various platforms
∎ The capacity to handle stress, self-discipline, a desire to work hard and learn new things, manners, the ability to handle vast amounts of information, and multitasking

Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Tour allowance, Medical allowance, Performance bonus, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Nov 2023

Company Information:
∎ 11 Oct 2023
∎ Ghorer Bazar
∎ Address : Banasree, Dhaka
∎ Web : WWW.GHORERBAZAR.COM

Category: Customer Support/Call Centre

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