Title: Executive - Customer Service
Company Name: Epyllion Group
Vacancy: 01
Job Location: Narayanganj
Employment Status: Full-time
Educational Requirements:
∎ Post Graduation in Marketing or any discipline from any recognized universities.
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services
∎ The applicants should have experience in the following business area(s):
Garments Accessories
Job Responsibilities:
∎ Order acknowledge through ERP;
∎ Ensure plan based on delivery date to Planning Team & follow-up production;
∎ Ensure PI generation & send it to sales & marketing team or customer;
∎ Ensure confirmation of customer with delivery date through data by mail after production;
∎ Ensure quality and customer complain;
∎ Follow-up customer claim.
Additional Requirements:
∎ Age 26 to 28 years
∎ Must have working experience in customer service with large reputed Garments Accessories or manufacturing industry
∎ Must have good English communication skill both in written & oral and presentation skill;
∎ Good looking & pleasant personality;
∎ Energetic, confident and proactive.;
∎ Must have computer skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ Gratuity;
∎ Health & Life Insurance;
∎ Subsidize Lunch
∎ Festival Bonus
Application Deadline: September 12, 2019
Company Information:
∎ Epyllion Group
∎ Address : Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Web : www.epylliongroup.com
∎ Business : Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.
Category: Customer Support/Call Centre
Read Before Apply: Interested candidates who are confident and have right experience are requested to send their details CV with 1 pp size color photograph to HR, Admin & CSR Department, Epyllion Group, Corporate Office (NINAKABBO), Level: 12, 227/A, Tejgaon-Gulshan Link Road, Tejgaon, Postal Code: 1208, Dhaka, Bangladesh. Contact No: 9840221, 9840231, 9840223, 9840207, 9840179, 9840198, 9855293, 9855271 & 9855272.
Source: bdjobs.com