Job Description
Title: Executive-Customer Service
Company Name: Charming Trim & Packaging (BD) Ltd.
Vacancy: 02
Age: 25 to 40 years
Location: Narayanganj (Siddirganj)
Salary: Negotiable
Experience:
∎ 3 to 6 years
∎ The applicants should have experience in the following business area(s):Garments Accessories
Published: 28 Apr 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 40 years
∎ Accurate computer skills.
∎ Time management skills – self motivator and work to strict deadlines.
∎ Problem solving skills.
∎ Flexible team player.
∎ Knowledge of materials associated with print & packaging.
Responsibilities & Context:
∎ Check order receive status daily basis.
∎ Issue PI, Sending PI within flexible time to customer as per PO.
∎ Ensure that customer information is maintained accurately in the customer database.
∎ Follow up for payment receive from customer end & afterwards proceed for bulk production.
∎ Provide product information, pricing, lead-time and availability information for all kind of products over mail & phone.
∎ Follow up with production team for making goods ready on time.
∎ Follow up the product sample of customer & ensure it to sales team.
∎ Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
∎ Supports marketing and sales initiatives.
∎ Liaising with internal customers and ensuring commercial objectives are meet.
∎ Follow up with Supply Chain department for smooth material issue.
∎ Build and maintain strong internal relationships with customers.
∎ Maintains records and reports in an organized manner.
∎ Follow CS Manager’s decision as well as company’s rules & regulation
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Alternate Saturday off
∎ Earn leave Encashment
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Narayanganj (Siddirganj)
Apply Procedure:
Hard Copy:
∎ Hard copy send by Courier service
Company Information:
∎ Charming Trim & Packaging (BD) Ltd.
∎ Factory: Plot # 216 & 216/A, Adamjee EPZ, Siddirganj, Narayanganj, Dhaka-1431. Tel: +88 (02) 7789385
∎ Garments Trims & Packaging
Address::
∎ Factory: Plot # 216 & 216/A, Adamjee EPZ, Siddirganj, Narayanganj, Dhaka-1431. Tel: +88 (02) 7789385
∎ Garments Trims & Packaging
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 6 May 2025
Category: Customer Support/Call Centre
