Executive (Customer Relationship)
Job Description
Title: Executive (Customer Relationship)
Company Name: Karnaphuli Group
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA) in Marketing
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Reach out to clients through calls, Office visits, and arranged meetings to spot their needs/preferences.
∎ Elaborate and display vehicles' features, specifications, and capability to meet customer requirements.
∎ Assist clients in selecting a suitable automobile that suits their specifications and preference.
∎ Conduct price negotiations to strike a favorable bargain optimal for the company.
∎ Carry out inspection of automobiles to ensure it is in top shape for sales.
∎ Maintain contact with clients to ensure an opening for future business proposals and sales offers.
∎ Oversee the closing of sales deals ensuring explanation of vehicle warranty terms, completion of sales contracts, payment, and delivery of auto units.
∎ Oversee the merchandising and display concept of vehicles in an auto showroom.
∎ Assist with resolution of customer issues with purchased cars & Maintain ERP.
∎ Attend auto sales events and conferences to increase contact network and improve on sales knowledge.
∎ Sales, Planning/ Development, client handling, Direct Sales, and Marketing.
∎ Test Drive - Corporate organizations or individuals with/without service teams as required by customers.
∎ Market Activation, visiting different types of car showrooms to know competitor’s status.
∎ Follow each and every instruction from Manager Sales.
∎ Assist market data collection, Market share to make forecast business decisions.
∎ MIS Report, DM Lead call & follow-up, Weekly & Monthly reports submit.
∎ Attend weekly & Monthly meetings to increase products knowledge & Increase sales.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only females are allowed to apply
Salary: Tk. 25000 - 30000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Mar 2022
Company Information:
∎ 9 Mar 2022
∎ Karnaphuli Group
∎ Address : 26/1, HR Bhaban, Kakrail, Dhaka-1000
∎ Web : www.karnaphuli.com
∎ Business : Established in 1954 and named after a river on whose banks the port city of Chittagong stands, Karnaphuli has with the ebb and flow of the past 65 years evolved and grown into a business house of diversified subsidiaries and activities.
Its growth has been characterized by a single minded and dedicated pursuit of excellence and a professional urge to be the market leader in everything it is involved and engaged in.
Helping to realize the above are independently managed companies manned by a pool of enterprising and progressive managers and executives, backed by strong finances, substantial resources and all the expertise, experience and knowledge you would expect from a business house that has been in existence for the almost six decades.
Not surprisingly perhaps, Karnaphuli holds the unique distinction of being the first company in Bangladesh to achieve ISO 9002 Certification.
Category: Customer Support/Call Centre
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