Executive - Customer Care Service

Job Description

Title: Executive - Customer Care Service

Company Name: Polock Group

Vacancy: 1

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE or EEE

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Contacting with clients via email, phone call, text message or any other social media regularly.
∎ Handling customer with effective communication skills and reporting to the concern authority.
∎ Providing excellent customer service and give precise information to the customer.
∎ Any other responsibilities as and when assigned by the management will be treated as a duty.
∎ Prepare, preserve and provide data and information as needed.

Additional Requirements:
∎ Female applicants are encouraged to apply.
∎ The applicant should have experience in Home Automation System, Interior Design.
∎ Skills required: MS office/E-mail & internet browsing.
∎ Should have excellent interpersonal and communication skills.

Salary: Tk. 20000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Festival Bonus: 2
∎ Food & Snacks Facilities (Subsidize)
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Mar 2023

Company Information:
∎ 31 Jan 2023
∎ Polock Group
∎ Address : House#68/A, Road#05, Banani DOHS
∎ Web : http://polockgroup.com/
∎ Business : Polock Group is one of the well known brand in service industry since 1999 in Bangladesh. Now we are serving eight different sectors mostly of security & intelligent equipment on IT based.

Category: Customer Support/Call Centre

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