Executive Customer Care

Job Description

Title: Executive Customer Care

Company Name: J'adoube Collection

Vacancy: 4

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Master of Business Management (MBM) in Marketing
∎ North South University,East West University,Independent University, Bangladesh,American International University Bangladesh,BRAC University students will get preference
∎ Skills Required: Computer skill, Marketing

Job Responsibilities:
∎ Manage large amounts of incoming phone calls.
∎ Generate sales leads.
∎ Identify and assess customers' needs to achieve satisfaction.
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Meet personal/customer service team sales targets and call handling quotas.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Keep records of customer interactions, process customer accounts and file documents.
∎ Follow communication procedures, guidelines and policies.
∎ Take the extra mile to engage customers.

Additional Requirements:
∎ Age 25 to 30 years
∎ Only females are allowed to apply
∎ She must be good in English communication.

Salary: Tk. 28000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ On Time Salary.
∎ Yearly Increment.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Jun 2022

Company Information:
∎ 26 May 2022
∎ J'adoube Collection
∎ Address : House#498 (Floor 2nd), Road#33 DOHS Mohakhali, Dhaka-1206
∎ Web : www.jadoubecollection.com

Category: Customer Support/Call Centre

: She must be smart in communication with good knowledge in English conversation.