Executive - Customer Care (Front Desk/Report Delivery)

Job Description

Title: Executive - Customer Care (Front Desk/Report Delivery)

Company Name: Alliance Hospital Limited

Vacancy: 2

Age: 18 to 24 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 4 years
∎ The applicants should have experience in the following business area(s):Hospital, Diagnostic Centre

Published: 29 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 24 years

Responsibilities & Context:
∎ Answer incoming telephone calls, assist callers, take messages and provide information.
∎ Welcomes guest by greeting, answering questions, responding to requests.
∎ Handle visitors in a proper and polite manners.
∎ Cooperate with the employees of all departments.
∎ Update and maintain information and program tracking.
∎ Keep a record of visitors with name, address & contact number
∎ Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Identify patient correctly by name, Hospital ID and age/ Date of birth for Delivery Report
∎ Ensure the accountability for the safekeeping of the report float.
∎ Provide information to the patients regarding medical report services of the Hospital.
∎ Keep front desk tidy and presentable with all necessary material.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Alliance Hospital Limited
∎ 24/3, Khilji Road, Shyamoli, Dhaka-1207

Address::
∎ 24/3, Khilji Road, Shyamoli, Dhaka-1207

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 May 2025

Category: Medical/Pharma