Job Description
Title: Executive - Customer Care (Front Desk/Report Delivery)
Company Name: Alliance Hospital Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 4 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Answer incoming telephone calls, assist callers, take messages and provide information.
∎ Welcomes guest by greeting, answering questions, responding to requests.
∎ Handle visitors in a proper and polite manners.
∎ Cooperate with the employees of all departments.
∎ Update and maintain information and program tracking.
∎ Keep a record of visitors with name, address & contact number
∎ Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Identify patient correctly by name, Hospital ID and age/ Date of birth for Delivery Report
∎ Ensure the accountability for the safekeeping of the report float.
∎ Provide information to the patients regarding medical report services of the Hospital.
∎ Keep front desk tidy and presentable with all necessary material.
Additional Requirements:
∎ Age 20 to 28 years
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Problem-solving mindset
∎ Excellent knowledge of MS Office (especially Excel and Word).
∎ Good organizational and multi-tasking abilities.
∎ Problem-solving skills.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Jan 2024
Company Information:
∎ 14 Dec 2023
∎ Alliance Hospital Limited
∎ Address : 24/3, Khilji Road, Shyamoli, Dhaka-1207
Category: Medical/Pharma
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