Executive - Customer Care (Front Desk/Call Center)

Job Description

Title: Executive - Customer Care (Front Desk/Call Center)

Company Name: American Integrative Center

Vacancy: --

Age: at least 18 years

Location: Dhaka (PanthaPath)

Salary: Tk. 8000 - 12000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Call Center, Chamber, Healthcare Startup
∎ Freshers are also encouraged to apply.

Published: 24 May 2025

Requirements:

Additional Requirements:
∎ Age at least 18 years

Responsibilities & Context:
∎ Answer incoming telephone calls, assist callers, take messages and provide information.
∎ Social media reply
∎ Welcomes guest by greeting, answering questions, responding to requests.
∎ Handle visitors in a proper and polite manners.
∎ Cooperate with the employees of all departments.
∎ Update and maintain information and program tracking.
∎ Keep a record of visitors with name, address & contact number
∎ Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Answer incoming telephone calls, assist callers, take messages and provide information.
∎ Social media reply
∎ Welcomes guest by greeting, answering questions, responding to requests.
∎ Handle visitors in a proper and polite manners.
∎ Cooperate with the employees of all departments.
∎ Update and maintain information and program tracking.
∎ Keep a record of visitors with name, address & contact number
∎ Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.
∎ Receiving customer queries and forwarding them to the concerned department.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (PanthaPath)

Company Information:
∎ American Integrative Center
∎ 151/7 (7th Floor), Panthapath Signal, Green Road, Dhaka 1205, Bangladesh
∎ Welcome to American Integrative Center – where science meets nature.
We combine modern medicine with natural healing to treat root causes, not just symptoms. Our care includes nutrition, lifestyle coaching, herbal support, and mind-body therapies — all in one place.

Address::
∎ 151/7 (7th Floor), Panthapath Signal, Green Road, Dhaka 1205, Bangladesh
∎ Welcome to American Integrative Center – where science meets nature. We combine modern medicine with natural healing to treat root causes, not just symptoms. Our care includes nutrition, lifestyle coaching, herbal support, and mind-body therapies — all in one place.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Jun 2025

Category: Customer Support/Call Centre