Executive, Customer Care/ Front Desk

Job Description

Title: Executive, Customer Care/ Front Desk

Company Name: Fast Track Petroleum Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Care, Front Desk, Front Desk executive, Receptionist/ Front Desk
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Build and maintain strong relationships with customers
∎ Processing customer order requirements accurately and in a timely manner
∎ Liaising with internal customers and ensuring commercial objectives are met
∎ Promoting the Company products and added values
∎ Provide product information, pricing, lead-time, and availability information for all kinds of products
∎ We are setting high standards in servicing customers.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Must have good communication skills in both Bengali & English
∎ Must have good knowledge of the internet & Microsoft Office Programs (MS Word, MS Excel).
∎ Must know English and Bengal (Bijoy) typing.
∎ Should be talkative, energetic, sincere & have a good sense of humor
∎ Be professional, and courteous, and know proper phone etiquette
∎ Ability to relate with a diverse group of people & can handle customer queries

Salary: Tk. 10000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Provident fund policy
∎ Employee Welfare fund.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Aug 2023

Company Information:
∎ 22 Jul 2023
∎ Fast Track Petroleum Ltd.
∎ Address : 42/4, Green Orlando (8th Floor), Progoti Soroni, Baridhara, Dhaka-1229.
∎ Web : www.ftgroupbd.com
∎ Business : Export & Import, Trading Company, Manufacturing,

Category: Customer Support/Call Centre

: The incumbent should be well conversant, approachable and cultural minded. The Customer Care Executive should have a good communication skill in both Bangla and English. Those who applied earlier need not to apply.

Interested By University

University Percentage (%)
National University 13.11%
Eden Mohila College 3.28%
Independent University, Bangladesh 3.28%
University of Dhaka 3.28%
University of Rajshahi 3.28%
Agrabad Mohila College 1.64%
Sonargaon University 1.64%
Jatiya Kabi Kazi Nazrul Islam University 1.64%
Mirpur University College 1.64%
Tongi Govt. Clg 1.64%

Interested By Age Range

Age Range Percentage (%)
20-30 67.21%
31-35 21.31%
36-40 8.20%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 98.36%
30K-40K 1.64%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 32.79%
0.1 - 1 years 8.20%
1.1 - 3 years 27.87%
3.1 - 5 years 14.75%
5+ years 16.39%