Executive Customer Care

Job Description

Title: Executive Customer Care

Company Name: Fast Track Petroleum Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center, call centre executive, Customer Care, Tele Marketing

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center, call centre executive, Customer Care, Tele Marketing
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Build and maintain strong internal relationships with customers
∎ Processing customer order requirements accurately and in a timely manner
∎ Liaising with internal customers and ensuring commercial objectives are met
∎ Promoting the Company products and added values
∎ Provide product information, pricing, lead-time, and availability information for all kinds of products
∎ We are setting high standards in servicing customers.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Must have good communication skills in both Bengali & English
∎ Must have good knowledge of the internet & Microsoft Office Programs (MS Word, MS Excel).
∎ Must know English and Bengal (Bijoy) typing.
∎ Should be talkative, energetic, sincere & have a good sense of humor
∎ Be professional, and courteous, and know proper phone etiquette
∎ Ability to relate with a diverse group of people & can handle customer queries

Salary: Tk. 10000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Employee Welfare fund

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 May 2023

Company Information:
∎ 30 Apr 2023
∎ Fast Track Petroleum Ltd.
∎ Address : 42/4, Green Orlando (8th Floor), Progoti Soroni, Baridhara, Dhaka-1229.
∎ Web : www.ftgroupbd.com
∎ Business : Export & Import, Trading Company, Manufacturing,

Category: Customer Support/Call Centre

: The incumbent should be well conversant, approachable and cultural minded. The Customer Care Executive should have a good communication skill in both Bangla and English. Those who applied earlier need not to apply.