Executive (Customer Care Dept.)

Job Description

Title: Executive (Customer Care Dept.)

Company Name: Shan Sabil (BD) Ltd.

Vacancy: 1

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Minimum Bachelor Degree in any discipline.

Experience Requirements:
∎ 2 to 3 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ To communicate through email, phone and letter with the customers and marketing garment related machineries, accessories and raw materials
∎ To explore probable customers, expand range of customers/clients through motivational approaches
∎ To receive and provide technical information from and to the existing clients related to garment accessories, machineries, raw materials and product.
∎ To follow up of existing customers through regular phone call, email and address their needs and requirement sending company's engineering team.
∎ To prepare price quotations, document service statistic and prepare quarterly and annual progress /performance reports of the company.
∎ To facilitate and provide logistic support to other staff members of the company in performing their duties smoothly.
∎ To develop image and credibility of the company through skillful and effective communication with the customer, clients and beneficiaries.
∎ Liaison with the foreign delegates, facilitate them developing travel literary, invitation letter, hotel booking, transportation etc.
∎ Plan and organize visit of foreign delegates, meeting and other events.
∎ Provide secretarial support to the Managing Director
∎ Provide administrative support to office
∎ Any other job assigned by the Managing Director

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Skill in written and verbal communication both in English and Bangla.
∎ Computer skills in English and Bangla (MS Word and Excel) / (Auto CAD & Others will be given Priority).
∎ Good communication and motivational skills.
∎ Familiar with email, internet and browsing.
∎ At least 2-3 years' experience in related post.
∎ Written commitment showing willing to work at least for 3 (three) years.
∎ Ability to work under pressure.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Aug 2023

Company Information:
∎ 10 Aug 2023
∎ Shan Sabil (BD) Ltd.
∎ Address : House # 29 (3rd Floor) , Road # 13 , Sector # 14 , Uttara , Dhaka -1230 , Bangladesh
∎ Business : A leading indenter of garment based capital machineries, raw materials & garments accessories suppliers.

Category: Customer Support/Call Centre

: Only short listed candidate will be invited for interview.

Interested By University

University Percentage (%)
National University 10.98%
University of Dhaka 2.75%
Daffodil International University 2.52%
Uttara University 2.06%
International University of Business Agriculture and Technology 2.06%
University of Asia Pacific 1.60%
Southeast University 1.60%
Bangladesh University of Business and Technology 1.60%
Stamford University Bangladesh 1.37%
Asian University of Bangladesh 1.37%

Interested By Age Range

Age Range Percentage (%)
20-30 68.88%
31-35 21.05%
36-40 5.26%
40+ 0.92%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 46.23%
20K-30K 42.69%
30K-40K 7.55%
40K-50K 2.83%
50K+ 0.71%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 17.62%
0.1 - 1 years 11.67%
1.1 - 3 years 23.57%
3.1 - 5 years 21.74%
5+ years 25.40%