Job Description
Title: Executive (Contact Center), Marketing
Company Name: Edison Real Estate Limited
Vacancy: 01
Location: Dhaka
Maximum Salary: Negotiable
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Real Estate, Developer
Published: 6 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Excellent communication and interpersonal abilities.
∎ Strong organizational and multitasking skills.
∎ Proficiency in database management tools like iDial.
∎ Customer-focused with the ability to handle inquiries and resolve issues efficiently.
Responsibilities & Context:
∎ Initiate calls to potential customers to introduce and promote products or services.
∎ Conduct surveys by calling lost or closed customers and other relevant data sets.
∎ Receive and address inbound calls via the hotline, ensuring prompt and professional assistance.
∎ Collaborate with sales personnel to gather updates on potential customer interactions and progress.
∎ Follow up on pending leads or inquiries to ensure timely closure.
∎ Record and update customer details and communication history accurately in the iDial system.
∎ Provide regular updates and reports to the manager on database activity and call outcomes.
∎ Accurately capture and process incoming leads to maintain an organized sales pipeline.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Edison Real Estate Limited
∎ Rangs Babylonia, Level - 9, 246 Bir Uttam Mir Shawkat Road,
Tejgaon I/A, Dhaka-1208.
Address::
∎ Rangs Babylonia, Level - 9, 246 Bir Uttam Mir Shawkat Road,
Tejgaon I/A, Dhaka-1208.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 25 Jan 2025
Category: Customer Support/Call Centre
