Job Description
Title: Executive - Call Center / Information Desk
Company Name: Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)
Vacancy: 02
Age: at most 35 years
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hospital, Call Center, Diagnostic Centre
∎ Freshers are also encouraged to apply.
Published: 30 Apr 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at most 35 years
Responsibilities & Context:
∎ Greet over phone and welcome patients, visitors, and guest in a warm and professional manner.
∎ Receive all incoming letters, parcel and ensure daily PABX services.
∎ Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
∎ To provide accurate information about doctors, sitting time, departments, location of services provided etc.
∎ Answering telephone calls and conversation politely.
∎ Coordinating patients with admission procedures.
∎ Dealing with all requests in an efficient and courteous manner.
∎ Scheduling appointments for patients.
∎ Making sure that the appointments system runs smoothly.
∎ Accurately collecting information and personal details about patients.
∎ Detailed job responsibility will be given at the time of joining.
∎ The aims of Universal Medical College & Hospital is to ensure quality medical service for all patients, in a respectful, safe and compassionate environment. To achieve the goals UMCH follows all health and safety requirements. We are looking for skilled, professional & well experienced Executive- Call Center / Information Desk.
∎ Greet over phone and welcome patients, visitors, and guest in a warm and professional manner.
∎ Receive all incoming letters, parcel and ensure daily PABX services.
∎ Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
∎ To provide accurate information about doctors, sitting time, departments, location of services provided etc.
∎ Answering telephone calls and conversation politely.
∎ Coordinating patients with admission procedures.
∎ Dealing with all requests in an efficient and courteous manner.
∎ Scheduling appointments for patients.
∎ Making sure that the appointments system runs smoothly.
∎ Accurately collecting information and personal details about patients.
∎ Detailed job responsibility will be given at the time of joining.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Read Before Apply: Please mention the post in the subject of your mail or envelope. Example: Subject: Application for the post of Executive- Call Centre for Universal Medical College & Hospital Ltd.
Company Information:
∎ Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)
∎ 74 G/75, Peacock Square, New Airport Road, Mohakhali, Dhaka
∎ Health Service Provider
Address::
∎ 74 G/75, Peacock Square, New Airport Road, Mohakhali, Dhaka
∎ Health Service Provider
Application Deadline: 29 May 2025
Category: Customer Support/Call Centre
