Executive - Call Center

Job Description

Title: Executive - Call Center

Company Name: Arogga Limited

Vacancy: Not specific

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Care, Customer Service, Customer Support through Phone, Listening Skill

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center Agent, Customer Care
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center

Job Responsibilities:
∎ Manage large amounts of incoming calls and social media interaction.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Keep records of customer interactions, process customer accounts and file documents.

Additional Requirements:
∎ Age 24 to 30 years

Salary: Tk. 12000 - 14000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Feb 2023

Company Information:
∎ 25 Jan 2023
∎ Arogga Limited
∎ Address : Address: D/15-1, Road-36, Block-D, Section-10, Mirpur, Dhaka-1216 Hot Line: 09610016778
∎ Web : www.arogga.com
∎ Business : Arogga App is the first Bangladeshi app that brings prescription and healthcare services to your doorstep. Easy and efficient, with just a click of a button, upload your prescription and we will ensure safe delivery of your medicine at the earliest possible time. Arogga, brings complete prescription and healthcare products from a complete range of medicines and over-the-counter items, including vitamins, diet/fitness supplements, herbal products, mother and baby care products, beauty products, and much more. With new services in plan, Arogga will be the number one healthcare services app for Bangladesh.

Category: Customer Support/Call Centre

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