E-Commerce - Sales Executive
Job Description
Title: E-Commerce - Sales Executive
Company Name: Bio-Xin Cosmeceuticals
Vacancy: 3
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Must be graduated from any reputed University / Institutions in any discipline.
Experience Requirements:
∎ 1 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Call Centre Supervision/ Management, Call centre training
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Effective handing of all incoming & outbound calls at daily basis.
∎ Identify customer needs, understand diverse customer psychology & cater their service accordingly.
∎ Diligent communication & clarification of all products & services to the customer through facebook & over phone.
∎ Establish sincere & worthwhile rapport-building with prospective, elite & existing clients.
∎ Identify sales opportunity & make highest attempt to convert into sales for revenue generation.
∎ Having full enthusiasm & tendency to take sales target & implement the respective target accordingly.
∎ Keep & entry customer order requisition at error-free manner within system.
∎ Conduct smart & professional customer handling in each contacts.
∎ Prompt communication with customer, sharing reply to customer queries & messages through digital media.
∎ Need to acquire & learn organizational product, service & campaign with due efficiency as per given training methodology.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.
∎ Follow the several scripts to conduct sale.
∎ Follow the inventory stocks & co-ordinate with the supply-chain team.
∎
Additional Requirements:
∎ Age 21 to 30 years
∎ Both males and females are allowed to apply
∎ Having sufficient experience in Call Center & E-commerce will be given high priority.
∎ Educational background in English medium also get higher attention.
∎ Fresher's are encouraged to apply.
∎ Males & females are allowed to apply
∎ Having face to face customer service experience or Call Center experience will be handy.
∎ Extensive computer skills in MS Word, MS Excel & MS Powerpoint.
∎ Excellent & effective oral & written communication skill both in Bangla & English..
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types.
∎ Flexibility to work in roster duty. Depicted roster time is 8 hrs (8am-4pm & 3pm-10 pm)/Color cosmetics(09am-05pm/01pm-09pm)
∎ Smart & confident personality
∎ Good time-management & punctual
∎ Highly enthusiastic to sales & determination to close the sales.
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: November 11, 2019
Company Information:
∎ Bio-Xin Cosmeceuticals
∎ Address : Bio-Xin Cosmeceuticals, Parabar, House No: 579 (Lift 5), Road 9, Mirpur DOHS, Mirpur 12, Dhaka.
∎ Web : www.bioxincosmeceuticals.com
∎ Business : Bio-Xin Cosmeceuticals Ltd is pioneered with different functional cosmetics, skin care device and skin care services. With the use of breakthrough technologies, the organization is creating the benchmark in the areas of skin care solutions in the countries. Key skincare areas include anti-aging solutions, hair growth & Fall control, body slimming and contouring etc. A group of young and energetic people including medical and non-medical professionals are working together to thrive success.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 11th Nov 2019
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