Job Description
Title: Doctor Communications Manager
Company Name: Grameen Telecom Trust
Vacancy: 1
Location: Dhaka
Salary: Negotiable
Experience:
∎ 3 to 5 years
Published: 20 Apr 2025
Education:
∎ MBBS or Master’s degree in Public Health / Health Administration / Healthcare Communication.
∎ MBBS or Master’s degree in Public Health / Health Administration / Healthcare Communication.
Requirements:
Additional Requirements:
∎ Experience in provider communications, telemedicine, digital health, or clinical operations.
∎ Excellent communication, interpersonal, and organizational skills.
∎ Strong understanding of healthcare systems and digital platforms.
∎ Experience with content verification and managing health campaigns is a plus.
∎ Fluent in Bangla and English (spoken and written).
∎ Experience in provider communications, telemedicine, digital health, or clinical operations.
∎ Excellent communication, interpersonal, and organizational skills.
∎ Strong understanding of healthcare systems and digital platforms.
∎ Experience with content verification and managing health campaigns is a plus.
∎ Fluent in Bangla and English (spoken and written).
Responsibilities & Context:
∎ Lead the onboarding process for new specialist doctors and healthcare professionals on the Shukhee platform.
∎ Maintain continuous communication with all service providers to ensure alignment with Shukhee’s standards and protocols.
∎ Build and manage relationships with medical experts, specialists, and partner clinics.
∎ Serve as the primary liaison between Shukhee and its entire network of healthcare service providers (doctors, coaches, diagnostic partners, etc.).
∎ Regularly share updates, service changes, and platform information with providers.
∎ Respond to provider queries and resolve communication-related issues in a timely manner.
∎ Review and verify all health-related content to be shared on social media and other public platforms.
∎ Work with the marketing team to ensure medical accuracy and ethical compliance in all public communication.
∎ Coordinate with doctors and experts for content contributions.
∎ Assist in planning and executing health awareness campaigns (e.g., World Health Days, monthly health themes).
∎ Engage doctors and health coaches to participate in live sessions, Q&A, or write-ups for awareness drives.
∎ Monitor service delivery quality, responsiveness, and provider performance across all platforms.
∎ Generate regular reports on service utilization, provider engagement, and communication outcomes.
∎ Highlight gaps or areas for improvement and recommend solutions.
∎ Design and implement training sessions and materials for new and existing healthcare providers.
∎ Ensure providers are well-informed on Shukhee’s technology, SOPs, and service expectations.
∎ Organize refresher trainings, workshops, and feedback loops for continuous improvement.
∎ Healthcare Provider Onboarding & Relationship Management
∎ Lead the onboarding process for new specialist doctors and healthcare professionals on the Shukhee platform.
∎ Maintain continuous communication with all service providers to ensure alignment with Shukhee’s standards and protocols.
∎ Build and manage relationships with medical experts, specialists, and partner clinics.
∎ Service Provider Communications
∎ Serve as the primary liaison between Shukhee and its entire network of healthcare service providers (doctors, coaches, diagnostic partners, etc.).
∎ Regularly share updates, service changes, and platform information with providers.
∎ Respond to provider queries and resolve communication-related issues in a timely manner.
∎ Social Media Content & Health Communication
∎ Review and verify all health-related content to be shared on social media and other public platforms.
∎ Work with the marketing team to ensure medical accuracy and ethical compliance in all public communication.
∎ Coordinate with doctors and experts for content contributions.
∎ Health Campaign & Awareness Support
∎ Assist in planning and executing health awareness campaigns (e.g., World Health Days, monthly health themes).
∎ Engage doctors and health coaches to participate in live sessions, Q&A, or write-ups for awareness drives.
∎ Service Monitoring & Reporting
∎ Monitor service delivery quality, responsiveness, and provider performance across all platforms.
∎ Generate regular reports on service utilization, provider engagement, and communication outcomes.
∎ Highlight gaps or areas for improvement and recommend solutions.
∎ Healthcare Provider Training & Development
∎ Design and implement training sessions and materials for new and existing healthcare providers.
∎ Ensure providers are well-informed on Shukhee’s technology, SOPs, and service expectations.
∎ Organize refresher trainings, workshops, and feedback loops for continuous improvement.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Grameen Telecom Trust
∎ Telecom Bhaban (Level 10 & 11), 53/1 Box nagar, Zoo Road, Mirpur, Dhaka 1216.
∎ Social Business
Address::
∎ Telecom Bhaban (Level 10 & 11), 53/1 Box nagar, Zoo Road, Mirpur, Dhaka 1216.
∎ Social Business
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Apr 2025
Category: Medical/Pharma
