Digital Communication and Customer Relations Executive
Job Description
Title: Digital Communication and Customer Relations Executive
Company Name: CAS SCALE (BD) LTD
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support through Phone, Marketing, Online Marketing
∎ The applicants should have experience in the following business area(s):
Industrial Machineries (Generator, Diesel Engine etc.), Escalator/Elevator/Lift
Job Responsibilities:
∎ Call existing and potential customers from the hotline number to promote existing and new products and receive product requirements and service requirement/complaints.
∎ Maintain and update a database of existing and potential customers regularly.
∎ Maintain a database of complaints and Service completion routinely.
∎ Coordinate with Sales, Service, and Admin.
∎ Maintain Email correspondence with existing and potential customers.
∎ Coordinate SMS marketing.
∎ Manage the Face book page and YouTube channel of CAS, develop and communicate different posts
∎ Monitor activities of Competitors on Face book and YouTube regularly and update management.
∎ Drive the Digital Marketing- digital media partner management, coordination.
∎ Digital media management- Website, Face book, YouTube and other social media.
Additional Requirements:
∎ Age 20 to 28 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s): Call Center, Customer Relationship Management (CRM).
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Oct 2022
Company Information:
∎ 19 Sep 2022
∎ CAS SCALE (BD) LTD
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 10th Oct 2022
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