Title: Deputy Manager/Asst. Manag (Customer care)
Company Name: Dorpan Properties Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters in any subject from reputed University.
∎ Skills Required: Brand Promotion
Experience Requirements:
∎ At least 6 year(s)
Job Context:
∎ We are inviting application from only eligible who has experienced with similar job in similar industry (Real Estate) minimum 4 years.
∎ This is a full time permanent position and demands the following preference for an eligible incumbent.
Job Responsibilities:
∎ Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.
∎ To provide proper protocol (from every aspect) to the Customers.
∎ To Listen Customers discomfort and take day to day note.
∎ To perform jobs when & where assigned by the Departmental Head.
∎ To develop an effective & efficient Customer Care System.
∎ To Implement & Monitor the System.
∎ To ensure the optimum level of Customer Satisfaction through the team.
∎ To Guide both Pre & Post Care team.
∎ To keep a close relationship with all valued customers and landowners.
∎ To ensure a one stop Customer Service through efficient Team Management.
Additional Requirements:
∎ At least 6 year(s) in Deputy Manger At least 4 year(s), 4 years Asst. manager & 3 years in Sr. Executive Officer.
∎ The applicants should have experience in the following area(s): Business Development, Customer Care, Customer Support, Public Relation
∎ The applicants should have experience in the following business area(s): Developer, Real Estate
∎ No need to apply without same experience & given area.
∎ Need sound knowledge about computer applications.
∎ Should have very pleasant personality with excellent communication skills both in Bengali & English.
∎ Capable to serve under pressure.
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Quickly career growth opportunity.
∎ Excellent & friendly work environment.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Jan 2022
Company Information:
∎ 10 Jan 2022
∎ Dorpan Properties Ltd.
∎ Address : Flat # 5A, House # 30, Sonargaon Janapath, Road. Sector # 11, Uttara, Dhaka-1230.
∎ Web : http://www.dorpangroup.com/
∎ Business : DORPAN properties limited (DPL) is a dynamic incorporation in the field of Real Estate in Bangladesh. DPL introduces the first initiative “DORPAN SINGAPORE ISLAND” at urban residential zone of RAJUK with the prime focus of high tech connectivity and energy efficiency that reflecting smiles of green.
Category: Customer Support/Call Centre
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Source: bdjobs.com