Job Description
Title: Deputy Manager, Market Service (ACI Premio Plastics)
Company Name: Advanced Chemical Industries Limited (ACI)
Vacancy: --
Age: 28 to 38 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ 5 to 7 years
Published: 2 Jan 2025
Education:
∎ Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
∎ At least 5-7 years of relevant experience in market service or a similar domain, with a strong focus on damage control and customer service.
∎ Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
∎ At least 5-7 years of relevant experience in market service or a similar domain, with a strong focus on damage control and customer service.
Requirements:
Additional Requirements:
∎ Age 28 to 38 years
∎ Expertise in software development and management for service operations.
∎ Strong analytical, problem-solving, and decision-making abilities.
∎ Excellent communication, interpersonal, and reporting skills.
∎ Proficiency in leading and conducting training sessions.
∎ Expertise in software development and management for service operations.
∎ Strong analytical, problem-solving, and decision-making abilities.
∎ Excellent communication, interpersonal, and reporting skills.
∎ Proficiency in leading and conducting training sessions.
Responsibilities & Context:
∎ Develop and maintain software for accessory delivery and service management, ensuring smooth operations and customer satisfaction.
∎ Implement and manage systems to enhance market service efficiency, directly contributing to sales growth.
∎ Create and enforce policies to minimize product damage during transit, storage, and handling.
∎ Conduct root cause analysis of damages to identify and classify issues arising from manufacturing, transit, or handling, and recommend corrective and preventive actions.
∎ Monitor market returns and ensure they remain below the set threshold by taking appropriate actions for replacements or repairs when necessary.
∎ Manage accessory demand efficiently to avoid shortages or overstock and ensure proper handling practices at depots, dealers, and retail points.
∎ Observe and improve loading and unloading practices to reduce transit-related damages.
∎ Conduct regular competitor product analysis and provide suggestions for improving company products.
∎ Prepare and submit detailed monthly reports on non-moving and slow-moving inventory, providing insights and corrective measures.
∎ Organize and conduct regular training sessions for service teams, depot loaders, and retailer loaders, focusing on reducing product damages and enhancing operational efficiency.
∎ Gather customer feedback systematically, analyze improvement areas, and implement measures to enhance service quality.
∎ Job Context:ACI Premio Plastics is one of the leading plastics manufacturers in Bangladesh. It seeks a highly skilled and innovative individual to improve customer satisfaction by streamlining market service operations, managing accessory demands, reducing damage and market returns, and supporting sales growth through strategic initiatives. For more information about ACI Premio Plastics, log into: https://www.acipremioplastics.com/Key Responsibilities:
∎ Develop and maintain software for accessory delivery and service management, ensuring smooth operations and customer satisfaction.
∎ Implement and manage systems to enhance market service efficiency, directly contributing to sales growth.
∎ Create and enforce policies to minimize product damage during transit, storage, and handling.
∎ Conduct root cause analysis of damages to identify and classify issues arising from manufacturing, transit, or handling, and recommend corrective and preventive actions.
∎ Monitor market returns and ensure they remain below the set threshold by taking appropriate actions for replacements or repairs when necessary.
∎ Manage accessory demand efficiently to avoid shortages or overstock and ensure proper handling practices at depots, dealers, and retail points.
∎ Observe and improve loading and unloading practices to reduce transit-related damages.
∎ Conduct regular competitor product analysis and provide suggestions for improving company products.
∎ Prepare and submit detailed monthly reports on non-moving and slow-moving inventory, providing insights and corrective measures.
∎ Organize and conduct regular training sessions for service teams, depot loaders, and retailer loaders, focusing on reducing product damages and enhancing operational efficiency.
∎ Gather customer feedback systematically, analyze improvement areas, and implement measures to enhance service quality.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Anywhere in Bangladesh
Job Highlights:
∎ Maintain market return rates below the specified limit.
∎ Achieve a measurable reduction in product damage across all operational stages.
∎ Execute regular training programs with proper documentation and impact assessment.
∎ Maintain market return rates below the specified limit.
∎ Achieve a measurable reduction in product damage across all operational stages.
∎ Execute regular training programs with proper documentation and impact assessment.
Company Information:
∎ Advanced Chemical Industries Limited (ACI)
∎ ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Pharmaceuticals; Agribusiness; Consumer Brands.
Address::
∎ ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Pharmaceuticals; Agribusiness; Consumer Brands.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Jan 2025
Category: Commercial/Supply Chain
