Customer Support Manager

Job Description

Title: Customer Support Manager

Company Name: Universal Software Limited

Vacancy: 15

Job Location: Dhaka

Employment Status: Full-time, Part-time, Internship

Educational Requirements:
∎ HSC
∎ Honours/bachelor degree,Fresher &Running Students Apply Allowed.

Job Responsibilities:
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
∎ Manage outbound/inbound calls to Customers across the country in a timely manner.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.
∎ Client complains management.

Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply

Salary: Tk. 10000 - 17000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Aug 2022

Company Information:
∎ 10 Aug 2022
∎ Universal Software Limited
∎ Business : UNIVERSAL Software limited provides projects, personnel and solutions with a focus on ensuring that our clients’ infrastructure and computing environments are well designed, well managed, stable, and secure. We offer a wide range of services and products,from individual engagements to it-wide solutions.
UNIVERSAL’s consulting practice and resources cross the technology boundaries of product specializations and its application requirements. Practice areas include but are not limited to:

Category: Customer Support/Call Centre

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