Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Universal Software Limited
Vacancy: 20
Job Location: Dhaka
Employment Status: Full-time, Part-time, Internship
Educational Requirements:
∎ SSC
∎ HSC/Diploma/O-Level/A-Level/ Honours/bachelor degree in any discipline.
Job Context:
∎ Fresher & Running students apply allowed
∎ A candidate can apply once.
Job Responsibilities:
∎ Need to handle incoming calls to prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report from time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply
Salary: Tk. 10000 - 17000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Oct 2022
Company Information:
∎ 8 Oct 2022
∎ Universal Software Limited
∎ Business : UNIVERSAL Software limited provides projects, personnel and solutions with a focus on ensuring that our clients’ infrastructure and computing environments are well designed, well managed, stable, and secure. We offer a wide range of services and products,from individual engagements to it-wide solutions.
UNIVERSAL’s consulting practice and resources cross the technology boundaries of product specializations and its application requirements. Practice areas include but are not limited to:
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 30th Oct 2022
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