Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Visa Information(Travel & Consultancy)
Vacancy: 10
Job Location: Dhaka (Kawran Bazar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 3 year(s)
Job Responsibilities:
∎ Convincing potential customers about our services and various packages through phone calls and ensuring sales.
∎ Keeping up to date on customer conversation report sheet.
∎ Establish positive and good relationships with customers.
∎ Ensure Excellent communication and interpersonal skills, Proactive & Positive attitude.
∎ Creating policies and procedures.
∎ Monitoring the work of individual representatives and of the team.
∎ Conducting quality assurance surveys with customers and providing feedback to the staff.
∎ Possessing excellent product knowledge to enhance customer support.
∎ Maintaining a pleasant working environment for your team.
Additional Requirements:
∎ Age 24 to 40 years
∎ Only females are allowed to apply
∎ Excellent interpersonal and written and oral communication skills.
∎ Ability to lead a team.
∎ Computer skills.
∎ Knowledge of mediation and conflict resolution techniques is preferable.
Salary: Tk. 15000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Gratuity
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Feb 2023
Company Information:
∎ 31 Jan 2023
∎ Visa Information(Travel & Consultancy)
∎ Address : 70/D,3rd floor,SS Bhaban,Panthapath,Dhaka-1205
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 28th Feb 2023
More jobs of Visa Information(Travel & Consultancy)
Admin Officer/Visa Processing Officer
Customer Service/Call Center
Accounts Officer
Visa Processing Officer (Marketing Executive)
Computer Operator / Video Editor
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